CALL US IF YOU DO NOT SEE YOUR QUESTION!

Do you take payment in cash?

We do! HOWEVER! Our owner needs to be on site to accept cash payments. If you want to pay in cash, please call us.
Do you have any discounts available?

Always! Navigate here: Specials | A Harrowing Escape ... upon checkout, there is an area to input a 'PROMO CODE' input the code that you qualify for from our discounts page.
What age is considered a senior citizen?

To take advantage of our Senior Citizen discount, you must be 55 or older.
Can I stack discounts or use a discount I get for another player?

Discounts do not stack. When using any of our discounts, proof is required. For example, if you use our Military discount, you will need to provide valid proof that you qualify for it (like an ID card). The discount only applies to the person. So if the person who is using the discount is paying for the entire party, than the entire party gets the discount. However, if the person is only paying for themselves, than only the person gets the discount.
What is the minimum amount of players?

We require at LEAST 2 players per party always. This is due to the difficulty level of our rooms, and the fact that some puzzles need at least 2 players to complete.
Can parties of 11 or more play in the same room?

Unfortunately, it is not possible. We can allow up to 10 in a room even though our recommendation cap is 8, but any more than that is simply not possible in one small space. We can however, divide the party up into different teams and let them play different rooms at the same time. It would not be the same room though!
Can you book parties over 8 players?

Yes, if you have a party of more than eight, feel free to call us to discuss the different options available. You can also check out our 'Group Packages' page to review special offers that we have for parties larger than six, special events, or cooperate events.
Can I bring an infant/toddler?

Yes, although, we ask you to book a private room or max the amount of players for the room so you do not inconvenience any other guests who might book with you and were not expecting a young child. However, it is entirely your choice.
Is an adult required if I'm booking a party for children?

If the oldest age in the room is 14 or under, an adult MUST be one of the players in the game if the room is an open room (playing with other teams). If the room is a private room (only your group), the adult must remain in the location for the duration of the game but does not have to be a player in the room. If the oldest age in the room is anywhere from 15-17, an adult is not required to be present on site, however they still need to sign waivers and provide a phone number to call in case of an emergency.
What does it mean that you are pet friendly?

This means you can bring your fur-babies in and not be turned away! As long as you let us know you plan on bringing your pet-partner and your room is a PRIVATE ROOM, you're all set to go! We also have a rescue cat that is currently staying at our place of business.